At anbkx.com, operated by Sorin Livitchi, we are committed to safeguarding the privacy of our valued customers. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when using our website, https://anbkx.com/, and engaging with our children’s toy – related services.

1. Information We Collect

1.1 Information You Provide

  • Account Information: When you create an account with us, we collect your name, email address, and password. This information is essential for us to provide you with personalized services, such as order tracking, saved wish lists, and easy re – ordering.
  • Contact Information: If you contact our customer service team via email (service@anbkx.com) or other means, we collect the information you provide in your communication, such as your name, email address, and the details of your inquiry or feedback. This helps us respond effectively to your needs.
  • Order Information: When you place an order on our website, we collect information related to your purchase, including the products you select, your shipping address (Vilino E16, 00042 Anzio RM IT, for example, if you are shipping to this location), billing address, payment information (although payment details are processed securely by our payment partners and we do not store full payment card numbers), and contact information for the recipient. This information enables us to process and fulfill your order, as well as provide you with order – related updates.

1.2 Information Automatically Collected

  • Log Data: Like many websites, we collect log data when you visit our site. This includes information such as your IP address, browser type, operating system, the pages you visit on our website, the time and date of your visit, and the links you click. Log data helps us analyze website traffic, improve our website’s performance and user experience, and detect and prevent security issues.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our website. They allow us to remember your preferences (such as language settings), keep you logged in during your browsing session, and analyze how you interact with our website. You can manage your cookie preferences through your browser settings, although disabling some cookies may affect the functionality of our website.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

  • Order Fulfillment: We use your order information to process and ship your purchases, provide order status updates, and handle any returns or exchanges. This ensures a smooth and efficient shopping experience for you.
  • Customer Service: Your contact information and communication history are used to respond to your inquiries, resolve issues, and provide support. We strive to offer the best possible customer service, and this information helps us understand and meet your needs.
  • Personalization: By analyzing your browsing and purchase history, we can personalize your experience on our website. This may include recommending products that match your interests, showing you relevant promotions, and customizing the content you see.

2.2 For Marketing and Promotions

  • Newsletters and Updates: If you subscribe to our newsletters or marketing communications, we use your email address to send you information about new products, special offers, and other news related to our children’s toys. You can unsubscribe from these communications at any time by following the instructions provided in the emails.
  • Targeted Advertising: We may use the information we collect to display targeted advertisements to you on our website and other platforms. These ads are designed to be relevant to your interests and may help you discover new products that you might like.

2.3 For Security and Fraud Prevention

  • Account Security: We use your account information and log data to protect your account from unauthorized access, fraud, and other security threats. We may also use this information to verify your identity when you log in or perform certain account – related actions.
  • Fraud Detection: By analyzing patterns in your order and payment information, as well as log data, we can detect and prevent fraudulent transactions. This helps protect both you and our business.

3. Information Sharing and Disclosure

3.1 Third – Party Service Providers

  • Payment Processors: We work with trusted third – party payment processors to handle your payment transactions. These processors collect and process your payment information in accordance with their own privacy policies and security standards. We do not share your full payment card details with these providers, but they may receive information necessary to process the payment, such as the amount, the type of card, and the last four digits of the card number.
  • Shipping Carriers: When you place an order, we share your shipping address and order details with the shipping carriers we use to deliver your products. This allows them to fulfill the delivery and provide you with tracking information.
  • Other Service Providers: We may also share your information with other third – party service providers who assist us in operating our website, such as website hosting companies, analytics providers, and customer service software providers. These providers are contractually obligated to protect your information and use it only for the purposes for which we have engaged them.

3.2 Legal Requirements

  • Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government investigation. We will also disclose your information if we believe it is necessary to protect our rights, property, or the safety of our customers, employees, or the public.

3.3 Business Transfers

  • In the event of a merger, acquisition, sale of assets, or other business transfer: Your information may be transferred to the acquiring or successor entity as part of the transaction. In such cases, we will ensure that the new entity is bound by appropriate privacy and security obligations with respect to your information.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. We use industry – standard encryption technologies to protect your information during transmission and storage. Our website is also protected by firewalls and other security mechanisms to prevent unauthorized access. We regularly review and update our security measures to keep up with evolving threats. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

5.1 Access and Correction

  • You have the right to access the personal information we hold about you. If you would like to request a copy of your information or correct any inaccuracies, please contact us at service@anbkx.com. We will respond to your request within a reasonable time frame, typically within [X] business days.

5.2 Deletion

  • You can request the deletion of your personal information in certain circumstances. For example, if you no longer wish to be a customer of ours and want your account and associated information deleted, please contact us. However, we may be required to retain some information for legal or business reasons, such as to comply with tax laws or to resolve any outstanding disputes.

5.3 Opt – Out

  • You have the right to opt – out of receiving marketing communications from us at any time. As mentioned earlier, you can unsubscribe from our newsletters and marketing emails by following the unsubscribe instructions provided in the emails. You can also manage your cookie preferences to limit the use of cookies for advertising purposes.

6. Children’s Privacy

Our products are aimed at children, but our website and services are not directed to children under the age of [age limit, e.g., 13]. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the age of [age limit] without proper parental consent, we will take steps to delete that information as soon as possible.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes to the policy, we will notify you by sending an email to the address associated with your account (if you have an account with us) or by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your privacy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

  • Email: service@anbkx.com
  • Address: Sorin Livitchi, Vilino E16, 00042 Anzio RM IT

We are committed to addressing your privacy – related issues and will do our best to respond to your inquiries in a timely and satisfactory manner.